A new report from independent market analyst Datamonitor shows insurers are increasingly looking at claims services to improve name recognition among consumers, to retain and attract customers.
The report, "Claims Management in UK General Insurance 2001" said claims cost control had been very important to insurers over the recent "difficult market period", but claims management would remain at the top of their priority lists as they tried to to develop their claims service into a core brand builder.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































