Direct Group has agreed a strategic partnership between its Direct Validation Services (DVS) business and Jewellery Validation Service (JVS).

The new agreement means Direct Group will now offer an independent jewellery validation service.

The company said this will increase DVS’s ability to validate all items of a home contents claim. DVS was acquired by Direct Group last year.

Derek Coles, chief executive at Direct Group said: “The software is incredibly easy to use, insurers can use it both in house or, by logging onto the DVS service.

"The program instantly gathers all relevant information, returning an on the spot valuation and pricing structure. Alternatively via Direct Validation Services FNOL, validation can be fully outsourced with all other contents claims where Direct Group is able to detect exaggeration, misinformation, fraudulent documentation and inconsistencies”.

Tim Belson of JVS added: “We are delighted to be working as part of Direct Groups supply chain.

"A substantial number of claims with a jewellery loss can be validated immediately against current gold and precious stone prices from the instantly accessible database that JVS has embedded in the system”.

BSS 2024/25

Topics