Claims managers at travel insurer Club Direct recently faced two off-the-wall insurance claims.
One customer put in a medical claim for a broken leg, after being attacked by an amorous flamingo that had mistaken him for its mate.
Club Direct's fraud investigators also foiled a bogus claim from a woman who said she had lost one of her eyes while on holiday.
After consulting with other travel insurers, the firm discovered that she had made two other similar claims on previous occasions – for the same eye.