Broker also guarantees one hour turnaround for residential new business

Keelan Westall has guaranteed a 48-hour turnaround time for mid-term adjustments, one hour turnaround for residential new business quotes and two hours for commercial enquiries.

Keelan Westall head of business Wayne Tonge said: “We know that a fast and seamless service is vital if we want brokers to view us as a business enabler that facilitates the insurance process.

" As well as reorganisation and recruitment, we have streamlined internal procedures and eliminated lengthy and often unnecessary administration."

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