Mondial Assistance UK said it has invested in technology to help the hearing-impaired use its services more easily.

It said it had purchased TexBox, from Sensory Communications, to allow Minicom users to access its services.

The technology is compatible with mobile phone networks, allowing deaf users to call for emergency mobile assistance, said Mondial.

It said it was the first assistance company to provide such a service.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.