Insurance Times rounds up the biggest stories from this week

Starting off the week, editor Katie Scott spoke to Tom Downey about Pen Underwriting’s M&A plans.

Then, Scott spoke to Ant Middle about Ageas UK’s plans to eye new product lines and M&A opportunities as it plots out its next three to five-year strategy.

Following this, deputy editor Yiannis Kotoulas looked at the popularity of flexible working after Insurance Times collaborated with recruitment organisation Vermelo RPO over a new survey.

And then, technology editor Clare Ruel discussed the opportunities for AI when it comes to vulnerable customers.

Rounding off the week, junior reporter Chantal Kapani spoke to Ann Owen about how Aviva is “focused on claims service” within its high net worth (HNW) business.