’The approval is a compelling endorsement of the quality of our products, our governance framework and the professionalism with which we operate,’ says chief executive

Liability and legal expenses insurer Irwell has a launched family legal protection product and received regulatory approval for professional indemnity insurance, personal home emergency and landlord home emergency products. 

The two home emergency products will provide optional access to a qualified engineer through an online application.

The engineer will assess the problem via a video call and attempt to diagnose and fix the customer’s emergency without the need for an onsite visit. 

Meanwhile, the family legal protection product gives customers access to online mental health support and a counselling helpline provided by Health Assured.

’Major step’

The firm said that the product launches represent the culmination of developing strong partnerships and an unwavering commitment to new product development to support the evolving and complex needs of coverholders.

Giles Reading, chief executive at Irwell, said: “The approval is a compelling endorsement of the quality of our products, our governance framework and the professionalism with which we operate.

“It also marks a major step in delivering our growth strategy by expanding our product offering and maintaining high client retention rates. I am very proud that the hard work and commitment of all the teams involved to get these new products over the line has been recognised.”