Last week saw Norwich Union open its first purpose-built call centre. The multi-million pound office, located on the outskirts of Norwich, will eventually house more than 650 staff from two of the com ...

Last week saw Norwich Union open its first purpose-built call centre. The multi-million pound office, located on the outskirts of Norwich, will eventually house more than 650 staff from two of the company's sites in the centre of Norwich.

Facilities include eating areas for meals and coffee breaks and chill-out rooms with beanbags where staff can relax.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.