A new claims tracking system has been launched by Scott Rees & Co at a cost of £30,000.
The personal injury solicitors has developed the Internet-based case tracking service to enable clients to download legal documents, court and medical appointment dates.
Royston Smith, managing partner of Scott Rees & Co, commented: “The firm is very progressive and client focused, so we are always exploring new ways to use technology to enhance working practices.
“Scott Rees handles high volumes of case work so it is essential that clients are satisfied with the efficiency with which we deal with their case.
“There is no doubt that this new system is an extremely useful tool as it gives clients instant access to the status of their claim. A number of our clients have started using the service for the first time, and the feedback has been very positive.”
