Voted by The Judging Panel Sponsored by Fortis Insurance.

We are delighted to have won the Small Broker of the Year award 2004.

Moorhouse has very ambitious plans for the future. Unlike any other broker, it has outsourced a project to India, with the single purpose of obtaining leads to increase its market share in the UK.

This outsourcing initiative was planned to facilitate the creation of 80 more jobs in its headquarters in Wales, which currently administers the entire project in India.

The company recognises this award as being proof of its considerable efforts in progressing the areas of excellence in customer services, IT, marketing and client relationship divisions, staff development, strategic planning and operational processes.

Moorhouse Group is currently the fastest growing insurance broker in Wales, and one of the fastest in the UK. It is also one of Wales' Fast Growth 50 companies. This provides tremendous opportunities for the group as well as challenges.

The management team has ambitious plans to consolidate the company 's position in the market.

Moorhouse Group would like to take to thank Fortis for sponsoring this award.

Judges commendation

Alliance Insurance

The Alliance story is one of the underdogs exposing business opportunity in the medium-sized enterprise business sector. It is one of a vision to deliver real value to the business community.

It is also a story with much to tell in respect of strategy, focus and hard work. We strive to give our customers more than they could ever have expected from the insurance and risk broking industry. Our thrust has been to turn risk into a strategic advantage for customers.

Our risk services expansion has allowed us to add real value to businesses by creating risk programmes that gel together all risk exposures. We provide advice in respect of health and safety, disaster planning, fire and security, regulatory, legal and financial risk among other specialist services.

Being commended is another positive step on our path to become the leading independent supplier of multi-disciplined risk services in the UK.

Deeside Insurance Brokers

We are absolutely delighted to have been highly commended in Insurance Times' 2004 award category of Small Broker of the Year.

It is fantastic to receive this recognition. It means a great deal to us.

We do not claim to have a perfect set up. We attempt to express our ideas in clear and concise terms. We work as a team and strive to achieve a high level of personal customer care. Our customers are pivotal to our success. We back this up with a sustainable and close relationship with our business partners. For us it is all about teamwork at every level.

Our history, which goes back to 1959, is based on car insurance. Our strengths remain in car and house insurance. Our competition is fierce.

Our budgets are tight. The marketplace is unforgiving. This is why the highly commended recognition has been a huge motivational boost for us all at Deeside Insurance Brokers. Thank you.