Last week's Backchat on the trials and tribulations of insurance staff in Colchester (Honest AXA) flushed out a few disgruntled loss adjusting employees at Capita McLarens.

It seems the Colchester office of Capita Insurance Services, which incorporates Capita McLarens, has lost a few staff through what one company spokeswoman calls "a streamlining strategy".

Some have been made redundant but others have left disheartened, Backchat has been told.

"The streets of Colchester are not a happy place to be," said one ex-employee.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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