A new system uses black box technology to detect incidents and contact insurers directly

Motor vehicle incidents could soon be reporting themselves with the launch of new system from Incident Support Group.

The system, which uses impact sensors, telematics and black box technology, will directly contact ISG and other interested parties, such as emergency services and insurers, when the vehicle is subject to an impact.

Gareth Wakefield, managing director of ISG said: “By being proactive we allow an insurer to contact any non-fault parties quickly and efficiently, reducing the claim costs that might be incurred by the insurer. Self-insured fleets also benefit from this proactive approach. The speedy response also reduces costs for recovery and storage of vehicles.”