Analysis

Alex Jomaa: Brokers ‘have been let down by insurers’ on customer cyber education

By 2025-03-14T10:00:00

Alex Jomaa Onda

’What you have to keep in mind about the cyber crime industry is that it is an industry, that it is hugely lucrative and is dependent upon skilled technicians to deliver the various stages of an attack with different skill sets,’ says CUO

Brokers are ultimately responsible for educating the market, and customers within it, on the necessity for cyber insurance. However, they “have been let down by insurers” on the provision of effective education materials.

That was according to Alex Jomaa, chief underwriting officer at cyber MGA Onda, who spoke to Insurance Times following the expansion of the firm into the mid-market via the launch of Onda X. 

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