Analysis

Nikki Lidster: Zurich UK reinforces ‘people business’ philosophy with investment in underwriters

By 2024-12-09T07:00:00

Nikki updated

’This investment in our underwriting team is about ensuring that brokers feel supported,’ says head of SME and trading

Zurich UK has added 68 new underwriters to its workforce this year in a bid to deliver a better service to its broker partners – the firm’s head of SME and trading, Nikki Lidster, emphasises that insurers cannot “forget that insurance is a people business” and that this human element is crucial for engaging with brokers.

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