This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
Yesterday, Insurance Times and law firm Carpenters Group hosted the first Fraud Charter virtual roundtable event of 2021, attended by senior fraud professionals from a range of businesses, including insurers, price comparison websites and even the FCA.
Following further clarification on the rules surrounding part one of the whiplash reforms, which includes the implementation of the Official Injury Claim portal on 31 May, one key contentious topic that reared its head during the group discussion was the role of claims management companies (CMCs).
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