Applied Systems Europe maintains strong ranking in 2021 eTrading survey

Applied Systems Europe has maintained a strong position in Insurance Times’s Five Star Rating Report: eTrading 2021, as well as improved its overall rating in the broker management systems category.

These results were driven by high scores in the survey’s usability and trading category, as well as positive feedback around broker management system reliability.

Dave Chapman, sales director at Applied Systems Europe, said: “We’re delighted that our continued investment in our technology and services is being recognised by our clients.

“This investment, along with the continued addition of insurers to support broader commercial lines etrading, confirms our commitment to providing the UK market with best of breed technology.

”The latest survey results demonstrate that we’re making positive steps forward.”

One to watch

In the survey, which polled 850 independent brokers, respondents said that Applied Systems’s broker management system enabled high performance in etrading through an “easier method of communication with insurers or more accessible telephone numbers”, as well as by providing good customer relationship management (CRM) tools.

One broker noted that “Applied is the one to watch and will disrupt the market”.

In the Five Star Rating Report: eTrading 2021, brokers rated the broker management system they use daily, with five stars being the highest score possible.

Year-on-year, Applied Systems Europe has improved its score across most categories. These categories include: usability and trading ease, system reliability, client management tools and support, and range and breadth of products.