All People & Opinion articles – Page 8
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People & OpinionAshwin Mistry: Nothing succeeds like good succession
Every broker should be planning ahead for the day when they retire and their company sails smoothly into a new dawn
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People & OpinionLeader: No easy answer to this Irish question
As Quinn is banned from UK commercial lines, will anybody be prepared to take on the insurer's baggage?
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People & OpinionInterview: Chris Hanks, Allianz
Allianz’s commercial lines director’s easy manner – and nose for deals – has had a lot to do with his company’s continuing success. Just as well that he feels like a man half his age and he has no intention of stepping aside just yet …
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People & OpinionInterview: Jonathan Davey
Combining relentless ambition, a reach-for-the-sky work ethic, and no fear of speaking out, Keychoice Underwriting’s managing director is a force to be reckoned with
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People & OpinionWalk the walk on customer service
Many insurers make the mistake of thinking that improving operating models is the same thing as improving customer service
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People & OpinionLeader: MGAs - an angry chorus turns into a solo cry
Why are insurers allowing brokers to move into their space in the value chain?
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People & OpinionInterview: Donal Kelly
XL’s regional director is the master of understatement and his growth plans may be modest. Yet there was nothing understated about the financial strife the insurer found itself in back in 2008, nor its impressive return to profit
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People & OpinionLeader: Could Buffett perform a motor miracle?
“Tony and I feel like two hungry mosquitoes in a nudist camp. Juicy targets are everywhere.” So said Warren Buffett of his US motor insurer GEICO, chaired by Tony Nicely, in a letter to shareholders last year
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People & OpinionProfessionalism? Show them the benefits
The unprofessional few will not change their ways until the CII and regulators can provide tangible incentives
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People & OpinionInterview: Michael Watson
Selling insurance for the last 100 years, Canopius Group certainly has a sense of history. But, with a steely focus on profitability and building up the company before a private equity exit, its chairman is running a thoroughly modern business
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People & OpinionGrant Ellis: Shush! I hear goalposts being moved
The FSA is rewriting PPI rules in retrospect, and so is placing an impossible burden on the intermediary to act without the benefit of hindsight
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People & OpinionLeader: Time to speak up, AXA
You know the summer’s coming to an end when the AXA rumours start up again, and what a belter it was this week
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People & OpinionThe chance to make a real difference
CII's president says the time has come to re-establish insurance as a credible profession with the right standards, principles and ethics
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People & OpinionPrice optimisation can boost profits by half
You too can earn more money from your customers. First, though, run them through a computer
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People & OpinionLeader: Could it be match point for Andy Haste?
Game on! After months of hollow predictions that the GI market was set for a new wave of M&A, RSA got the ball rolling this week with a bid for Aviva’s GI assets
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