Xchanging has reorganised its UK insurance operations, creating one single business called Xchanging Insurance Sector.
The UK insurance business will now combine Xchanging Broking Services (XBS), Xchanging Ins-sure Services (XIS) and Xchanging Claims Services (XCS) into a single unit.
Xchanging Insurance Sector will be led by managing director Max Pell.
The company said the move follows its group-wide review, announced in March, intended to improve customer experience.
"Combining the UK insurance businesses into a single entity will drive synergies and efficiencies from shared functions, whilst ensuring that any potential conflicts are appropriately managed," the company said in a statement.
"In addtion, a single insurance business will remove complexity and duplication while reinforcing the relationship to the other Xchanging businesses. This will in turn be leveraged to deliver maximum benefit to our customers."
Paddy Byrne, executive cirector – UK Region said: “We recognise that with the commercial insurance market facing the largest number of claims for many years, our customers are looking for improved service and efficiencies.
"The combination of our UK insurance businesses will allow us to be more agile in our response to customer and market requirements and enable us to identify opportunities and implement solutions over the entire insurance lifecycle."
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
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