Insurtech company 360Globalnet looks at how to increase customer claims satisfaction

increase customer claims satisfaction

The first in a series of three videos from 360Globalnet; ‘The Customer Experience’ explores the big role Customer self-service will play in insurance claims and how to increase customer claims satisfaction.

Already customers are finding out what it’s like to be at the heart of a claim. Gathering and submitting evidence is the starting point for a level of service that will see insurance keep pace with other industry sectors. 

To view the video, click here

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.