Video interviews with the winners of the Insurance Times Claims Excellence Awards 2017 

Claims Excellence Awards 2017

Insurance Times’s Ima Jackson-Obot talks to some very happy winners backstage at this year’s Claims Excellence Awards, held at the Hilton London Bankside Hotel in London.

Here are the interviews with the winners from the first eight awards from the night. Look out for Part 2, coming soon, with the remaining seven, which includes the two individual awards.

1. Claims Training Initiative of the Year: Club Insure

Ima Jackson-Obot of Insurance Times talks to Club Insure's Simon Mabb

 

2. Claims Training Initiative of the Year - Insurer: AIG

Ima Jackson-Obot of Insurance Times talks to AIG's John Carr

 

3. Claims Technology Initiative of the Year - Insurer: Covéa Insurance

Ima Jackson-Obot of Insurance Times speaks to Covéa Insurance's Adrian Furness

4. Claims Technology Initiative of the Year - Broker: Simply Business

Ima Jackson-Obot of Insurance Times interviews Simply Business's James Gilmour

5. Claims Technology Initiative of the Year - Service Provider: Audatex

Ima Jackson-Obot of Insurance Times interviews Audatex's Elliot Roberts

6. Legal Partner of the Year: rradar

Ima Jackson-Obot of Insurance Times interviews rradar's Gary Gallen

7. Customer Care Initiative of the Year: Davies, Sompo Canopius and Park Home Assist

Ima Jackson-Obot of Insurance Times interviews Gary Hemsley (Davies), Tom Paddison (Sompo Canopius) and Steve Leech (Park Home Assist) about winning this joint award.

8. Insurer Claims Initiative of the Year - Personal Lines: RSA

Ima Jackson-Obot of Insurance Times talks to RSA's Brian Doyle

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.