Employees at jewellery claims specialist Loss Management Group were rather bemused by one of the first claims they were asked to handle in the new year.
"We were contacted by a lady who said she'd been burgled and had lost a 9ct gold charm, designed as a cylinder, containing a £20 note," explained Stephen Kopaloff, jewellery manager at Loss Management Group.
"Nothing particularly unusual about that, you might think, but she was claiming £12. Figure that one out."
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































