The AA is looking to launch a theft and total loss motor product.
AA Insurance Services managing director Andrew Briscoe said it had been looking closely at the claims experience for the customer. "We have identified some areas we need to improve," he said.
"We offer a courtesy car when a vehicle is being repaired and we offer uninsured loss recovery (ULR) services but not theft and total loss cover. We are very keen to close that gap."
A spokesman added: "We are looking to improve the speed of claims settlement and the provision of courtesy cars for total loss and theft."
Briscoe said no launch date had been set.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
