A third of Britons are unsure of what their motor insurance covers because they have failed to read their policies, a study has shown.

Car insurance firm Norwich Union has found that just under 40% of drivers do not know what is covered under their motor insurance policy, with 33% stating that they had not bothered to read their documents to find out.

Additionally, 38% of respondents were clueless as to when their car insurance would expire.

Darren Cornish, head of customer experience at Norwich Union, said: "Our research highlights a lack of understanding about insurance. Customers who do not know what they are covered for could face disappointment when claiming if their expectations are not met - something which could be avoided if they understood what is in their policy before they need to claim."

More than a third of motorists thought their car insurance would cover them if they left the keys in the ignition and the vehicle was then stolen, the results showed.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.