Backchat recently poked fun at the refusal of some businesses to hand out poppies with pins for the recent Royal British Legion Poppy Appeal for fear of personal injury claims.

But while we were doubled over at the prospect of the public suing over a pinprick, it would seem the decision was indeed astute.

Backchat has since been notified of a claim made against a shoe retailer by a customer who pricked his finger on a pin attaching a tag to a display shoe.

The retailer immediately offered profuse apologies and plaster patch-up.

But the customer did not feel these measures fully compensated him for his pain and suffering.

However, the customer told the retailer that as he was "not litigious by nature", £500 and a new pair of shoes would prevent him from pursuing the matter further. How reasonable.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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