The FSA has produced tips and advice on completing the Retail Mediation Activities Return (RMAR) for financial advisers, mortgage advisers and general insurance intermediaries.

The FSA has reviewed the sections of the RMAR that cause the most difficulty for small firms and developed a variety of tools to help them.

These include: webpages, e-learning packages, roadshows and improvements to the Firm Contact Centre.

A summary of this help can be found on the RMAR help page of the small firms website .

The tips and advice section, which is divided into sections that directly correspond with the return, can be found here .


The RMAR help page is the latest information from the FSA designed to help small firms. For other information, small firms can visit www.fsa.gov.uk/smallfirms

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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