Below is an email received from one of our clients. Is the FSA sure that the public appreciates the extra consumer protection afforded by its new regulatory regime in respect of general insurance?
This is a typical response. We recently sent out a motor renewal including an alternative quote that came to 41 pages. Surely a rethink is necessary for the sake of the consumer, let alone the broker.
Bryan L Whicher
Whichers Boylan & James