Norwich Union (NU) is riding the crest of a wave. Profits, due to be announced yesterday, are blisteringly good for the general insurance business. And once-sceptical brokers are falling over themselves to say how NU is finally turning its service performance around.

It is easy to see why it could be a great time to bow out. According to market rumours, intermediary business director Ken Wallace could be preparing to move on from his job.

An early retirement is possible, but with the state of current pension funds, Backchat's money is on a prestigious job within the Aviva Group, but without the endless days on the road.

Wallace denies all knowledge of any retirement or job prospect. He joked: "I'd be the last to know."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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