The Retail Motor Industry Federation (RMI) is predicting a David and Goliath-style battle in the House of Commons, as MPs tackle the insurance industry's treatment of car repairers.

The RMI met with Members of Parliament on Tuesday (November 21) to discuss what RMI bodyshop services divisional director Bob Hood described as anti-competitive activity by insurers.

Hood said the RMI was preparing a case against insurers who were practising "body repair market suppression". The RMI is collecting written evidence from repairers.

"MPs have told us that if insurers try to prevent a fair hearing by threatening to withdraw approvals, deliberately steering work away from bodyshops, late payment of accounts and delaying authorisations and inspections, they'll be investigated and, where necessary, reported to the appropriate DTI departments," Hood said.

He said the RMI continued to be supportive of approved repairer schemes but "they must be underpinned by meaningful contracts which include strict service level agreements to which both parties agree".


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics