Loss adjuster reshuffles management following Churchill sacking

Loss adjuster Capita McLarens suffered a second blow in September when managing director Mark Smith resigned.

Last week Insurance Times reported that Capita had been axed from Churchill's loss adjusting panel.

It was understood that Churchill felt it was receiving second-class service from the loss adjuster.

A statement issued by the company said that Smith had decided to pursue "alternative career opportunities".

Industry sources suggested Smith had left because he was unhappy with unrealistic profit targets for the loss adjusting arm.

"He didn't like the amount of profit Capita was demanding," the source said.

Capita has reshuffled its management team and announced the appointment of Bill Dye as the new managing director of Capita Insurance Services. This is a newly created position.

"Through the use of his proven management skills and extensive experience, I am confident that Bill Dye, in the position of managing director, will make a lasting impact in this marketplace," said Capita Group chief executive Paul Pindar.

Capita has also appointed Bill Paton as operations director for Capita Insurance Services, with responsibility for service delivery issues across the business.

  • An in-depth interview with Bill Dye will appear next week

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