Increasing buying power of insurers and insufficient claims volumes come to the fore
The future of loss adjusting has come under close scrutiny following the collapse of Merlin Professional Claims Services.
Insurance Times takes a closer look at what went wrong at Merlin and the wider implications for the industry, including the increasing buying power of insurers.
Other issues which have affected the market in recent months have been low pricing and insufficient claims volumes.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.



































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