Norwich Union Insurance has appointed a new head of claims fraud. Chris Hill has joined Norwich Union from the Royal Bank of Scotland where he was group fraud intelligence manager.
In 2001, Norwich Union prevented fraudulent claims worth an estimated £73m but Hill says more needs to be done.
"As far as Norwich Union is concerned, we will seek to build on our excellent existing fraud prevention framework through the use of appropriate emerging technology to maximise prevention," he said.
"In addition, we need to actively encourage and support industry co-operation and, where appropriate, be prepared to take the initiative in sharing fraud prevention data, statistics and best practice across the industry."
The Association of British Insurers estimates that fraudulent claims worth in excess of £1 billion were submitted to UK insurers on individual general insurance policies last year.
