Previous year for record cancellations was 2010

Coronavirus has triggered a record year in travel insurance claims payouts, according to the ABI.

Around £279m will be paid out on the virus-related travel claims, most on cancellations and disruption costs overseas. 

Previous record year for cancellations was 2010, at £148m.

“At this unprecedented time, travel insurers are helping soften the financial blow for thousands of customers whose travel plans have been cancelled or disrupted by coronavirus,” said ABI assistant director and general insurance policy head Mark Shepherd.

“Along with compensation from sources, such as airlines and credit card providers, travel insurers are helping customers get through these tough times.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.