Insurance Times rounds up the biggest stories of this week

Starting off the week, reporter Isobel Rafferty highlighted what three industry leaders had to say about attracting and retaining talent in an increasingly digitised world.

Insurance sector needs to ‘face into’ D&I challenges of recruitment

Then, technology editor Clare Ruel sat down with Nigel Feetham, Gibraltar’s minister for trade, to discuss growth opportunities and Solvency II in relation to the UK insurance market.

Nigel Feetham: Gibraltar set to become the ‘jurisdiction of choice’ for the UK

Later in the week, junior reporter Chantal Kapani spoke to David Flint, chief executive of London-based MGA Blue Mountain Capacity, about his entry into insurance as well as diversity and inclusion targets.

David Flint: Lloyd’s of London’s first black broker

And a day later, Rafferty spoke to Crawford and Company’s UK and Ireland president Lisa Bartlett about her plans to reduce the talent gap in the industry.

Lisa Bartlett: Using my experience to address ‘frustrating’ talent shortage gap

Rounding off the week, contributor Matt Scott analysed the latest ombudsman complaints data to find out which product lines – and which insurers – are receiving the most complaints from consumers.

The most complained about products in UKGI

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.