Insurers must be proactive around interventional rehab ahead of whiplash reforms – Connexus Group


Expert panel suggests that it is imperative to engage with third parties early in order to grasp a fuller understanding of claims costs

Insurers and MGAs must get into good habits before the implementation of the Civil Liability Act next April by dealing with claims proactively and engaging with third parties to arrange interventional rehabilitation prior to the completion of a claimant’s formal medical report – this ensures that firms have a more accurate picture of claim costs earlier in the claim process, said Ken Specter, managing director at Connexus Group.

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