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London market still catching up on admin backlog caused by pre-pandemic ‘creaking systems’

By 2022-09-15T12:24:00

Lloyd's view from below

London market firms are ‘leaning into the need to move to a digital marketplace’, causing a technology ‘revolution’

The demand for a digital marketplace has “become completely transparent” following the Covid-19 pandemic, as some London market firms continue to struggle with “old and creaking” legacy systems or administrative backlogs after face-to-face collaboration was put on pause in 2020.

This is according to Andy Moore, partner and Lloyd’s and London market leader at professional services firm PricewaterhouseCoopers (PWC).

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