Motor claims firm Town & Country this week launched a new service designed to speed up claims payments to third parties in road accidents.
Called Third Party First, the scheme shifts into gear when a Town & Country claimant admits full liability in a car crash.
Claims handlers approach the third party and offer to take on the administration of their claim free of charge.
Director Steve Wellbourne said: “The benefit to the third party who has sustained damages is great ease, convenience, and repair of their vehicle with a free courtesy car throughout.”
Under the offer, Town & Country can arrange for third party vehicles to be repaired at one of their national repairer networks, with a free courtesy car for the duration of the repair period. But it will not pay for credit hire vehicles.
Wellbourne added: “Our clients incur goodwill, which can go a long way to protecting them from further costs and even litigation. Furthermore, we can contain the costs, particularly by limiting their exposure to credit hire charges, and that is another saving.”
