The Conversation
One system for exposing fraudulent claims is based on conversation management, but few people understand the underlying principles. Will Gaskell explains
This is premium content - you need to be a subscriber to access it.
(If you’re already a subscriber, please sign in here.)
Subscribe for full access
Take out a print and online or online only subscription and you will get immediate access to:
- Breaking industry news as it happens
- Expert analysis and comment from industry leaders
- Unlimited access to all stories, including premium content
- Full access to all our online archive
Get access now subscribe today
Alternatively, REGISTER to receive free email alerts