The future of claims

Norwich Union used to insure nearly every motorbike in Britain. Then it pulled out of the market. Then it came back in again. But it has outsourced to India and bikers in the UK are having some bizarre experiences.

This is premium content - you need to be a subscriber to access it.
(If you’re already a subscriber, please sign in here.)

Subscribe for full access

Subscribe for full access - Take out a print and online or online only subscription

Take out a print and online or online only subscription and you will get immediate access to:

  • Breaking industry news as it happens
  • Expert analysis and comment from industry leaders
  • Unlimited access to all stories, including premium content
  • Full access to all our online archive

Get access now subscribe today

Alternatively, REGISTER to receive free email alerts