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High Five: Catch up on the biggest exclusive stories this week

2025-08-22T14:12:00+01:00By Insurance Times

Insurance Times rounds up the biggest exclusive stories from 18 to 22 August 2025

Extranets v software houses: Where are brokers handling their eTrading?

2025-08-18T06:00:00+01:00By George McDade

Insurance Times dives into the wealth of data within its Five Star Rating Report: eTrading 2025, to determine whether brokers are using insurer extranets or software house platforms for their eTrading needs

News Analysis

Brokers reveal 2025’s best and worst insurer eTrading platforms

2025-07-30T07:00:00+01:00By George McDade

Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?

News

Brokers push for greater delegated authority as demand for bespoke and hybrid eTrading grows

2025-07-23T07:00:00+01:00By Harriet Scott

’There isn’t any nuance for the wealth of experience and advice that the broker can bring in,’ says managing director

News

Hyperexponential launches new portfolio intelligence product

2025-07-14T14:00:00+01:00By George McDade

’[This] is a massive new product area for us,’ says chief product officer

News Analysis

ETrading simplicity will drive next wave of digital growth – Polaris UK

2025-07-08T06:00:00+01:00

Simon Bloomfield, head of Imarket at Polaris UK, provides his detailed takeaways and analysis on Insurance Times’ Five Star Rating Report: eTrading 2025, which was published in May this year

News

Confused.com veteran joins Open GI as CTO

2025-07-04T10:00:00+01:00By Yiannis Kotoulas

The appointee’s ’deep technical expertise, strategic vision and industry insight make him a fantastic addition’ to the leadership team, says chief executive

News Analysis

Digital transformation – small steps, big strides

2025-06-24T06:00:00+01:00By Matt Scott

Brokers don’t need a big bang to begin their digital transformation. By focusing on incremental progress and avoiding common pitfalls, they can start delivering meaningful change today

News

Biba 2025: SSP Broker boss vows to ‘do better’ after last place eTrading score

2025-05-16T11:00:00+01:00By Harry McNeil

‘It fuels my motivation to try and do better – great start, heck of a lot more to do,’ says software house managing director

News

Brokers call on insurers to make more products available on software platforms

2025-04-16T13:00:00+01:00By George McDade

‘These results underline the importance of improving digital accessibility and usability in the commercial motor insurance market,’ says head of schemes

News

AI usage in insurance is an ‘evolution, not revolution’ – Hiscox

2025-04-16T07:00:00+01:00By Harry McNeil

Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes

News

Broker Insights updates decision intelligence platform

2025-04-08T13:00:00+01:00By George McDade

‘Our primary focus has been on creating a scalable, unified infrastructure that supports rapid future development,’ says chief executive

News

Insurance Times launches 2025’s exclusive Digital Adoption Report

2025-03-13T09:00:00+00:00By Savan Shah

Insurance Times has once again teamed up with software house Applied Systems to explore digital trends, risks and opportunities impacting UKGI

IT Interview

Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success

2025-02-24T07:00:00+00:00By Katie Scott

As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading

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