Having to fill in a claims form after a motor accident is never a laughing matter. But we couldn't help chuckling at the comments that Co-operative Insurance Services recently sent us, and which they insist were made by real claimants.

Here is a selection: “The guy was all over the road. I had to swerve a number of times before I hit him.” Hmm, sounds pretty callous to us.

“I saw the slow-moving, sad-faced, old gentleman as he bounced off the bonnet of my car.” A surprising amount of detail for an accident that must have happened in slow-motion.

“I was on the way to the doctors with rear end trouble when my universal joint gave way.” Oo-eer, missus, as Frankie Howerd (pictured) might say.

We're still not 100% convinced that these are not urban myths, but they are fun to repeat.

A quick poll around the office revealed the following two favourites: “As I turned the ignition, I glanced at my mother-in-law and headed over the embankment”; and “My girlfriend kissed me, I lost control and woke up in hospital”.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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