The Association of Personal Injury Lawyers (APIL) said it was “bitterly disappointed” that the Clementi review had allowed claims management companies to slip through the regulatory net.

In its response to the review, APIL said Clementi was right to put consumers at the heart of a properly regulated legal system but wrong to leave claims management companies out of the loop.

“Clementi has shied away from this issue and has put additional pressure on the government which must, surely, now step in to ensure claims management companies are properly regulated,” said APIL president Colin Ettinger.

“ The Clementi review has not felt able to take the step of properly defining legal services to include claims management companies so now the Government must act.

“The government has dithered for years over this issue, and Clementi has now failed to deal with it. It really is time someone – and it has to be government - grasped this nettle.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.