We were puzzled to read in your article entitled "NU starts trial to fast-track claims" (News, 30 September) that David Hooker believes that the employers' liability claims pilot with Park Cakes Bakeries has failed.

We are continuing to work closely with both the DWP, Park Cake Bakeries, the unions and other stakeholders on this initiative.

We believe the model under discussion has scope to accelerate and improve the efficiency of the claims process for lower value employers' liability claims to the benefit of all stakeholders.

Bill Paton
Head of claims
Zurich UK General Insurance

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The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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