GWP less treaty: £118m

Address:
Swan Court
Mansel Road
Wimbledon SW19 4AA

Telephone: 0208 946 7777

Fax: 0208 947 0896

Email: info@domgen.com

Website:

Year established: 1950

Number of UK offices: 8

Number of UK employees (2002): 2,000

GWP less treaty: £118m

Address:
Swan Court
Mansel Road
Wimbledon SW19 4AA

Telephone: 0208 946 7777

Fax: 0208 947 0896

Email: info@domgen.com

Website:

Year established: 1950

Number of UK offices: 8

Number of UK employees (2002): 2,000

Main lines of business: Miscellaneous financial loss (the class name that warranty cover sits within).

Subsidiaries: Domestic & General Insurance plc, Domestic & General Services Ltd, Inkfish Call Centres Ltd, Inkfish Services Ltd, Pet Protect Ltd and Copleys Ltd, among others.

Chief officer: Tim Scrivener, managing director (Scrivener will leave on 31 December 2003, and will be replaced by John Pearmund on 2 January 2004)

Company history: The Domestic & General Group is publicly listed on the London Stock Exchange. Subsidiary companies within the group offer warranty protection on domestic appliances, electrical equipment and gas central heating systems. The company also provides pet healthcare policies, unsecured loans, supplies inbound and outbound volume call centre services and handles other outsourced fulfilment activities including direct mail.

Domestic & General Services Ltd and Domestic & General Insurance plc are the UK's largest providers of domestic appliance breakdown protection in business-to-business (B2B) and business to consumer (B2C) environments.

Together they currently provide protection for 5 million domestic appliances and gas central heating equipment.

Inkfish services Ltd, in addition to providing specialist promotional fulfilment support for many blue chip names, also designs and distributes more than 60 million mailers for the company and for clients. Inkfish Call Centres Ltd is one of the fastest growing customer contact operations in the UK with over 1,200 trained call centre advisers in four key locations across the UK.

Subsidiary company, Pet Protect Ltd, offers B2B and B2C pet healthcare plans. Loan company, Copleys, originally founded in Western Australia in 1912, provides unsecured loans, particularly to D&G Group staff members and to current and retired police officers within the UK.