Ageas Analysis
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News Analysis
Why Aviva, Arch and Ageas were named insurers of the year
After being crowned as market-leading insurers at this year’s Insurance Times Awards, Insurance DataLab explores the figures behind the trio’s successes in 2023
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News Analysis
Gen AI terrain ‘marked’ with ‘excitement’ and ‘apprehension’
Insurance Times takes a digital deep dive into the sector’s leaders’ thoughts around the use of the technology
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News Analysis
Briefing: Consumer service vital after Luton Airport car park fire
The fire came at a time when complaints about car or motorcycle insurance hit a five-year high
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IT Interview
Ant Middle: Ageas has planted its flag firmly in personal lines brokered business lines
’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive
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News Analysis
Briefing: Amazon insurance, is it really that different?
It remains to be seen what impact Amazon will have on the UKGI market
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IT Interview
Richard Tomlinson: Tackling the big problems around data and insurance
Risks are always evolving, but data is being amended at a snail-like pace – if data was more accurate, this could lead to better insurance pricing
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Analysis
In Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions
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Analysis
TechTalk: Rising automation demand reveals insurance skills gap
As the demand around automated services grows, the insurance industry must ensure that its workforces are equipped to work alongside automation
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Analysis
Briefing: Insurers are eyeing inflation as biggest claims risk for 2022
Describing inflation as ‘one of the single biggest issues’ for the sector, how do insurers plan to respond?
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Analysis
Briefing: Ageas UK’s commercial sale comes at right time
Ageas exits commercial lines - the insurance landscape is changing
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Analysis
Why Aviva and Ageas are insurers of the year
After being crowned at this year’s Insurance Times Awards, data insight service Insurance DataLab explores the figures behind Aviva and Ageas’ successes in 2021
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Analysis
Green parts strike environmental and economic gold – so why are insurers holding back?
As the UK focuses on minimising CO2 emissions, the insurance industry can contribute and ’reset the goalposts’ around repair processes and parts manufacturing
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IT Interview
Ant Middle: Pandemic has been ‘fascinating period to take on leadership’
Chief executive says pride in the business has created momentum, while chief distribution officer applauds its bond with brokers
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IT Interview
Ageas to ‘double down’ on broker-led personal lines in new strategy
Chief executive explains how ‘there’s real opportunity’ for Ageas as it homes in on its ‘heartland business’ with brokers
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Features
Briefing: Pandemic impact on financial results is not over yet
Insurers’ 2020 full-year financial results show an economic landscape strewn with losses and colossal Covid claims costs. This will undoubtedly carry over into 2021 in some capacity, wrecking further trouble on balance sheets
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News Analysis
Lockdown mitigates claims impact of Beast from the East II
Policyholders staying at home during lockdown are better able to combat potential escape of water claims resulting from the recent snowfall, but commercial clients may still be at risk following lockdown-induced business closures
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IT Interview
Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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IT Interview
Etrading Q&A: Insurers need to up their game on the risks available via etrading says Allianz
Allianz’s digital trading manager says speed of delivery is a key area of improvement within etrading, but insurers also need to meet the demand to write more complex risks digitally
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IT Interview
2019 eTrading Q&A: Transfer of the LV business has been a real success story for Allianz
Insurance Times speaks to Helen Bryant, director of SME & corporate partners at Allianz Insurance on the reaction to the star rating in the Insurance Times 2019 eTrading Survey
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News
Allianz cutting distribution costs through broker value analysis
Allianz is getting tough on brokers not providing the insurer enough value as it gets set to take action this year to cut its cost of distribution