Briefing: Is 2024 the year the FCA gets tough on insurers?

bring the hammer down regulation

All the signs point towards further regulatory activity this year

By Matt Scott

It’s been almost six months since the FCA’s Consumer Duty regulations came into force, and since then the regulator has been very busy wading through the data looking for outliers.

The purpose of this is to find problem areas of the market, as well as the bad actors that are failing to deliver good customer outcomes and products that don’t offer fair value for policyholders.

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