All Archive articles – Page 1185
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Archive
In their own words
Some of the insurance industry's biggest software houses and internet providers reveal how they are geared up to provide their clients with top-of-the-line systems in a rapidly advancing technological world.
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Systems overload?
Traditional broker quotation systems or new net-based services - which to pick? The choices for intermediaries can be mind-boggling, says Claire Veares.
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Normal service will be resumed
If your company depends on IT and has no disaster contingency planning, it has an 8% chance of long-term survival after a disaster. Be afraid, be very afraid, says Kathryn McCarthy.
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The perfect model?
Manjit Rana outlines some of the business models that are prevalent in today's marketplace and looks at the role of the virtual intermediary.
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Litigation overload
Latest available figures show a 16% rise in Public liability claims. Ciaran Breen asks whether the rise of the litigation culture in Ireland is unstoppable .
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Keep on running
Most companies lack plans for surviving a major IT disaster, such as hacker attack or server theft. But, reports Christine Seib, a few sensible precautions will save your business from missing a beat.
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Standard & Poor's Ireland
Standard & Poor's is one of the world's leading credit rating agencies, their ratings are renowned for their depth and objectivity and have been developed to meet the needs of analysts concerned with key insurance markets.
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Service industry
With new technology providing a wider range of options for increasingly discerning customers, it's more important than ever that insurers know their client base - which is where customer relationship management comes in, says Manjit Rana.
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Industry poor on service
The insurance industry is one of the worst e-commerce service providers, a survey by new online insurance intermediary, Its4me, has revealed.The intermediary's findings show that most brands fail ...
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Head Hunting
Insurance offers an exciting, challenging and financially rewarding career. But unless bright graduates agree, the industry could rapidly face a recruitment crisis. Amanda Swinburn reports.
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Into the Future
A dynamic economy; soaring premium rates after years of a soft market; and reducing choice of insurers: this is the background to Irish insurance in 2001, writes Richard Endersen.
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Forces join for Ins-sure
A new company claims it will unify and improve back-office services supporting the London Insurance Market. The joint venture between Lloyd's, the International Underwriting Association (IUA) and ...
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Fast forward
Keeping your system abreast of technological advances is more complicated than it might seem. Christine Seib gets some advice from the experts.
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Data poses danger
Insurance companies' poor control over their data may worsen as they open up their systems directly to brokers, reinsurers, customers and third parties," says John Wilson, the chairman of Eurobase sys ...
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Left out in the cold
The shortage of skilled IT staff with industry knowledge is worse in insurance than almost any other sector, as many turn to the more `glamorous' areas of telecomms and e-commerce. Kathryn McCarthy investigates how the industry can combat this problem - and how to make insurance sexy.
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Virtual classroom
Gone are the days of stuffy workshops and hours of travelling to get to the latest training session. E-learning offers staff a sophisticated alternative. Amanda Swinburn reports.
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Brit bosses toughest on staff internet slackers
Uk companies are the toughest in Europe when it comes to reprimanding their staff for inappropriate use of the internet, a new poll has found. A survey by Websense found that employers in the UK w ...
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Big brother is watching you
General insurance brokers in Ireland are now faced with a regulatory regime designed to solve problems which they don't have, and with a regulator who doesn't fully understand what they do. Christopher McKevitt explains the background.