All BSS lead articles
-
Online onlyBroker Service Survey 2020/21: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?
-
Online onlyChubb and Covéa do it again: Insurers top broker service Five-Star Survey
Rated by brokers across the UK, these two insurers were awarded five stars as Insurance Times launches the new personal lines insurer rating service
-
IT InterviewBroker Service Q&A: Covéa aims to stand out from the crowd
Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey
-
IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
-
Online onlyBroker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
-
Research CentreBroker Service Survey: Have your say about insurer partners
The annual Insurance Times Broker Service Survey 2018/19 is now open to brokers nationwide!
-
Online onlyThe Insurance Times Broker Service Report 2017 - Executive Summary
Which insurers in 2017 provided brokers with the best service in commercial and personal lines insurance?
