All Carpenters articles
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InsightIn Focus: E-scooter ‘grey area’ creates fraud potential
Claims figures for e-scooter collisions are trickling in, but the grey area surrounding the categorisation of this vehicle could open the gates to potential fraud
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People & Opinion
OIC portal data raises questions – Carpenters Group
The data published by the Motor Insurers’ Bureau (MIB) regarding the first three months of operation on the Official Injury Claim (OIC) portal poses some interesting questions. Carpenters Group director Donna Scully takes a closer look at the potential problems so far
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People & Opinion
Industry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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Latest News
Micromobility and e-scooters fall outside new claims portal criteria
Two law firms relay their concerns about micromobility and e-scooters as the new Highway Code is set to be unleashed
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Insight
Fraud Charter: Interim remediation is ‘vital’ while Online Safety Bill progresses
Carpenters Group moves to exert pressure and open debate between the UK government and the insurance industry around ad spoofing
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Features
Fraud Charter: Online Injury Claim portal could be ‘fraud hotbed’ but figures down
The data from the new OIC portal could be a ’real positive’ for the insurance industry, but it needs to be handled with care
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Latest News
Fraud Charter: Post-covid claims yet to hit – but furlough end could cause spike
Despite the insurance industry bracing for employers’ liability and public liability claims due to remote working, this has not come to pass
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Features
Briefing: Incoming Highway Code changes signal ‘potential growth area for fraud’
The ‘perfect storm’ of vulnerable road user claims falling outside of the OIC portal and a general lack of awareness around the proposed rule changes could create a new ‘target area’ for fraudsters
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People & Opinion
Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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News Analysis
Ghost broking continues to be a ‘substantial problem’ for the industry
As the IFB warns new and younger drivers about bogus car insurance policies, Insurance Times finds out what this means for the industry
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News Analysis
Spoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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Features
Driver education needed to reduce motor claims frequency and severity post-Freedom Day
Industry commentators debate how changing commuting patterns could impact motor claims
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Features
OIC portal ‘does not work as well’ as previous MoJ process for whiplash claims
Insurance Times speaks to industry commentators on the early trends that are arising following the Official Injury Claim portal’s launch at the end of May
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People & Opinion
Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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Features
Industry braces as full effect of pandemic and whiplash claims reform coinciding yet to be seen
Long Covid could add an extra layer to coronavirus disease claims, however establishing causation will prove difficult, says roundtable attendees
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Latest News
Crash for cash scams still ‘a strategic priority’ as lockdown offers organised fraud opportunity
Crash for cash fraud is ‘still alive and well’ despite the Covid-19 pandemic meaning Brits are driving less, said expert industry panel
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Features
Briefing: Industry ‘nervous’ about potential ‘avalanche of claims’ missing from OIC portal
At long last, the Official Injury Claim portal is here. Insurance Times ’s Fraud Charter attendees reveal current concerns with its functionality amid low claims notifications
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Latest News
Carpenters Group calls on government as Google ad spoofing still an issue
The law firm has been in discussion with several government ministers about expanding the scope of the Online Safety Bill
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People & Opinion
New claims portal is not answer to all fraud woes – Carpenters Group
In Insurance Times’s April 2021 issue, Donna Scully, director at law firm Carpenters Group discusses the ins and outs of the new Official Injury Claims portal
