All Carpenters articles
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News
Backchat: July/August 2024
A 30th anniversary, a new podcast and a policy that covers pints during Euro 2024. What has the insurance industry been up to of late? You heard it here first…
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Sponsored Content
Industry must plead fraud in a responsible manner – Carpenters Group
Kevin Perkins, technical lead and operations manager at Carpenters Group, discusses the power of alleging a claim is fraudulent in legal situations and how this must be used correctly
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News Analysis
The Big Question: What was the most important lesson learnt at the Biba Conference 2024?
Industry leaders reflect on the most significant lessons they learned at this year’s conference, or the key takeaways they took back to their businesses
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News
How to maximise productivity at the 2024 Biba Conference
As brokers plan their itineraries for next week’s Biba Conference, Insurance Times shares top tips for how to get the most from the two-day event
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Sponsored Content
The continued rise of AI – Carpenters Group
Kevin Perkins, technical lead and operations manager at Carpenters Group, considers the impact of artificial intelligence on insurance fraud
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News Analysis
Tackling opportunistic fraud requires ‘a measured approach’
Experts at March’s Fraud Charter event discussed the appropriate response to the shifting profiles of those carrying out fraud
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News Analysis
Briefing: Commercial brokers are ‘very naïve’ about insurance fraud
Counter fraud experts question how commercial brokers are being trained to spot insurance fraud
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Sponsored Content
Insurance industry must work together to battle motor fraud – Carpenters Group
Kevin Perkins, operations manager and fraud lead at Carpenters Group, discusses the value of co-operation in the motor fraud sector.
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News
Backchat: December 2023
Ever wondered what Santa is insured for? December 2023’s backchat includes dancing directors, more insurance related published books and an early Christmas present, you heard it here first…
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News
Backchat: Donna Scully dance off with Alex Horne at IT Awards raises significant sum
The director of Carpenters Group has been doing this fundraising as ’there is nothing in Birkhead over the weekend for people struggling’
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IT Interview
Insurance Times Advent Calendar: Donna Scully
For the second day of advent, Carpenters Group director Donna Scully highlights that Christmas is all about giving
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Sponsored Content
Counter-fraud tactics are bearing fruit, but more needs to be done – Carpenters Group
Donna Scully, director at Carpenters Group, explores recent developments in the ongoing OIC portal saga
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News Analysis
Counter-fraud sector responds to accusations of ‘too little cross-industry co-operation’
During Insurance Times’ latest Fraud Charter event, participants also discussed whether the Insurance Fraud Taskforce should reconvene
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News
Backchat: September 2023
From film premieres, broker podcasts, birthdays and encounters with TV broadcast journalists, what has the insurance industry been up to of late? You heard it here first…
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Backchat
Backchat: Carpenters Group to sponsor Bolan’s Shoes film premiere
The film is ’iconic, moving and beautifully made’, says Carpenters Group director
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Sponsored Content
Carpenters Group: Why are there no fraud checks on the OIC portal?
Donna Scully, director at Carpenters Group, emphasises that more data around bad behaviour on the Official Injury Claim portal must be released
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News
BrokerFest 2023 in pictures
Missed out on some of the sessions at BrokerFest 2023 on 23 February 2023? Check out Insurance Times’ photos of the event
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Sponsored Content
Cost of living crisis is impacting insurance fraud – Carpenters Group
Donna Scully, director of Carpenters Group, explains how high cost of living expenses in the UK is affecting opportunistic and application fraud in the insurance sector
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News
Head of defendant services leaves Carpenters Group for ‘new adventure’
The exiting head will be returning to DAC Beachcroft, where she began her career
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News
Fraud experts warn of worrying rise in physiotherapist-driven ‘prognosis creep’ on OIC portal
The time needed for claimants to provide medical reports has increased in some cases, raising the risk of fraud