All Carpenters articles – Page 3
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AnalysisBriefing: Industry scratching its head over deepfake e-scooter fraud
What new types of claims and fraus will arise following the extension of the UK’s e-scooter trial?
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AnalysisCost of living crisis drives greater fraud volume and frequency from non-traditional sources
Counter fraud experts explained that difficult economic conditions are leading to increased levels of fraud from non-traditional perpetrators, necessitating a rethink of existing anti-fraud models
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News‘No doubt’ that OIC reforms have failed motor customers – Carpenters Group director
’It is completely unacceptable that consumers should have to wait so long for an effective system’, she adds
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Sponsored ContentEmerging fraud risks of on-demand insurance in commercial fleet – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group, explains how the uptick in micromobility can have fraud implications for fleet managers
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AnalysisProperty disrepair claims fraud is beginning to look like ‘the new PPI’
Industry experts have noticed a worrying increase in claims farming from CMCs in the property disrepair arena
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AnalysisIn Focus: The OIC portal one year on – success or failure?
Three experts share their perspective on how the Official Injury Claim portal is performing as the system passes its first birthday
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AnalysisBriefing: Staged e-scooter accidents are ‘already happening’ and leading to ‘questionable’ claims
With pandemic-related fraud dwindling, insurance fraud experts believe the next emerging risk will come from the insurtech sector
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Analysis‘Significant spike’ in tool theft claims poses fraud risk
With ‘the value of these individual claims getting higher’, insurance fraud experts must be alive to cost of living linked inflated claims from end customers and tradespeople
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NewsAnti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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NewsSimon McGinn: Succeeding in ESG means more than ‘just insuring the vegan cafes in log cabins’
Helping brokers to implement their own sustainable business practices would empower them to advise their clients effectively, said the chief executive
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NewsNew OIC data could spell ‘significant number of claims’ for insurers
The data also raises ‘additional concerns’, says Carpenters Group director
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Sponsored ContentLet’s not mistake OIC portal’s tech issues for gaming – Carpenters Group
Carpenters Group director Donna Scully outlines whiplash reform’s missed opportunities to combat fraud
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AnalysisOIC portal will not be ‘perfect overnight’
MoJ representative David Parkin insists that the system is ‘working relatively well’, despite acknowledging need for improvement
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AnalysisFraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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AnalysisBriefing: Sector collaboration is quicker and more certain solution to tackle spoof ads versus OSB
The insurance industry must work together to collate information and case studies if it is to prevent ad spoofing from ‘legitimising fraud’
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AnalysisBriefing: Are medical reports the latest snag in the OIC portal process?
Are medical reports behind the noted uptick in psychological injuries being added to whiplash claims and are firms deliberately delaying issuing claimant medical reports to save costs?
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NewsBackchat January/February 2022
Flying sheep, the Great Train Robbery, new babies and Tinder dates. What has the insurance industry been up to of late? You heard it here first…
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Sponsored ContentCarpenters Group: Official Injury Claim portal review should be wider
Carpenters Group director Donna Scully lays out what she feels should be the next steps in improving the usage of the OIC portal
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AnalysisBriefing: OIC portal intention unfulfilled as LiPs still fail to engage with platform
Claims experts confirm that Official Injury Claim portal is not being used as intended, with representation levels high as new process is live tested on claimants
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AnalysisSMEs conducting ‘severe gross exaggeration’ on claims has ‘gone beyond a joke’
Small businesses are still suffering cash flow constraints following the coronavirus pandemic, leading to potential claims exaggeration or high value vehicle thefts, reports fraud experts
