All Carpenters articles – Page 3
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AnalysisBriefing: Staged e-scooter accidents are ‘already happening’ and leading to ‘questionable’ claims
With pandemic-related fraud dwindling, insurance fraud experts believe the next emerging risk will come from the insurtech sector
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Analysis‘Significant spike’ in tool theft claims poses fraud risk
With ‘the value of these individual claims getting higher’, insurance fraud experts must be alive to cost of living linked inflated claims from end customers and tradespeople
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NewsAnti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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NewsSimon McGinn: Succeeding in ESG means more than ‘just insuring the vegan cafes in log cabins’
Helping brokers to implement their own sustainable business practices would empower them to advise their clients effectively, said the chief executive
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NewsNew OIC data could spell ‘significant number of claims’ for insurers
The data also raises ‘additional concerns’, says Carpenters Group director
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Sponsored ContentLet’s not mistake OIC portal’s tech issues for gaming – Carpenters Group
Carpenters Group director Donna Scully outlines whiplash reform’s missed opportunities to combat fraud
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AnalysisOIC portal will not be ‘perfect overnight’
MoJ representative David Parkin insists that the system is ‘working relatively well’, despite acknowledging need for improvement
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AnalysisFraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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AnalysisBriefing: Sector collaboration is quicker and more certain solution to tackle spoof ads versus OSB
The insurance industry must work together to collate information and case studies if it is to prevent ad spoofing from ‘legitimising fraud’
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AnalysisBriefing: Are medical reports the latest snag in the OIC portal process?
Are medical reports behind the noted uptick in psychological injuries being added to whiplash claims and are firms deliberately delaying issuing claimant medical reports to save costs?
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Sponsored ContentCarpenters Group: Official Injury Claim portal review should be wider
Carpenters Group director Donna Scully lays out what she feels should be the next steps in improving the usage of the OIC portal
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NewsBackchat January/February 2022
Flying sheep, the Great Train Robbery, new babies and Tinder dates. What has the insurance industry been up to of late? You heard it here first…
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AnalysisBriefing: OIC portal intention unfulfilled as LiPs still fail to engage with platform
Claims experts confirm that Official Injury Claim portal is not being used as intended, with representation levels high as new process is live tested on claimants
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AnalysisSMEs conducting ‘severe gross exaggeration’ on claims has ‘gone beyond a joke’
Small businesses are still suffering cash flow constraints following the coronavirus pandemic, leading to potential claims exaggeration or high value vehicle thefts, reports fraud experts
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NewsFraudsters to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’ following the OIC portal launch
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AnalysisIn Focus: E-scooter ‘grey area’ creates fraud potential
Claims figures for e-scooter collisions are trickling in, but the grey area surrounding the categorisation of this vehicle could open the gates to potential fraud
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Sponsored ContentOIC portal data raises questions – Carpenters Group
The data published by the Motor Insurers’ Bureau (MIB) regarding the first three months of operation on the Official Injury Claim (OIC) portal poses some interesting questions. Carpenters Group director Donna Scully takes a closer look at the potential problems so far
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Sponsored ContentIndustry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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NewsMicromobility and e-scooters fall outside new claims portal criteria
Two law firms relay their concerns about micromobility and e-scooters as the new Highway Code is set to be unleashed
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AnalysisFraud Charter: Interim remediation is ‘vital’ while Online Safety Bill progresses
Carpenters Group moves to exert pressure and open debate between the UK government and the insurance industry around ad spoofing
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