Customers must not be overburdened with 'unnecessary information' says trade body

The FSA’s review of general insurance regulation due to be published at the end of June must provide a consistent principles–based framework for the selling of general insurance, the ABI said today.

Nick Starling, the ABI’s Director of General Insurance and Health, said: "The FSA’s review must enable customers to take informed decisions without being overburdened with unnecessary information. Its rules must focus on stopping real customer detriment, not providing an over elaborate safety net. This can be done without sacrificing levels of customer protection”.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.